TELEPHONES FOR TELECOMMUTERS
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Latest Breaking News - Business - Viewing: Telephones For Telecommuters Sunday, November 01, 2009 Why fight the Traffic? Retrofit your business PBX phone system to enable telecommuting. Your employees are faced with exasperating traffic jams, wasted hours commuting and expensive gas prices. They want jobs closer to home. Telecommuting can be a strategic business advantage for companies that successfully implement it. It's time to go green, as in saving $ dollars. Fortunately, "Going Green" by telecommuting is easier to accomplish than ever before with new Voice over Internet Protocol (VoIP) technologies. The challenge associated with telecommuting is bringing the telephone and data facilities into the home in a way that ensures the same employee productivity and oversight that exists in the office. IT managers are familiar with enabling remote information systems through technologies such as Terminal Services, but expanding the voice network to the home has stymied many telecommuting initiatives. Companies that operate legacy private branch exchange (PBX) phone systems have tried call forwarding to the home or cell phone, but, this is not equivalent to having a true office phone, with the voicemail system, extension dialing, call hold and call transfer features of the office phone. There is little control over the home phone activity and employers have to reimburse home phone costs. Legacy PBX manufacturers have marketed proprietary VPN voice networks, but they are complicated and expensive. With the maturity of VoIP and Hosted PBX technology, it has become relatively easy to accommodate employees working at home. The corporate phone system can easily be extended into the home at a low incremental cost without requiring a forklift upgrade of the existing office private branch exchange (PBX) phone system. Accomplishing this is not dependant on proprietary vendor solutions from the traditional PBX manufacturers. If you are starting fresh, it is easy to put in a new Hosted PBX system. A Hosted PBX is a VoIP based PBX system where the PBX functionality resides at the provider location, in the cloud. The Hosted PBX system will support any remote phone and provide normal PBX features such as voicemail, call hold, transfer, three way calling etc seamlessly without dependence on location. For corporations with large PBX systems, replacing all the digital phones with VOIP phones is not an easy option. So, to achieve effective home and office phone integration, it is important to connect the legacy office PBX access to the VoIP network by using SIP trunking. (SIP or Session Initiated Protocol is the primary industry standard voice protocol.) Both the home office phone and the office PBX will need to be connected to the internet and use a VoIP SIP service available from many VoIP vendors. SIP trunking provides local phone service to your legacy PBX, and usually at a lower cost than the incumbent telephone company. In contrast to Hosted PBX services, SIP trunking does not provide PBX features. It provides only dial tone like the local phone company. The PBX features are provided by the legacy PBX. By putting both the home phone and the legacy PBX on the same network, the job of transferring calls back and forth is simplified and the phone will have free on-net calls between the office and the corporate PBX. When you contact a Hosted PBX/SIP Trunk vendor to establish local phone service, be sure the vendor support Hosted PBX services as well as SIP trunking services. Companies running carrier grade switches from Broad soft or Metaswitch can best provide these types of services with guaranteed reliability. Once you initiate service, the vendor will send a SIP VoIP phone to your employee's house. The employee plugs it into his router/switch and utilizes his existing broadband internet service to carry the voice traffic. The most widely supported SIP phones include Polycom, Cisco, Linksys, Aastra and Grandstream models. The Hosted PBX vendor will charge a monthly fee for the home service, typically ranging anywhere from $20 to $50 per month depending on the features and free minutes included in the plan. On the legacy PBX side, the vendor will install a VoIP gateway which will convert SIP VoIP traffic to the standard interfaces used by your PBX system. Gateways can provide analog lines or channelized T-1 voice circuits using ISDN PRI protocol. Popular models include Adtran, Linksys, Cisco, Quintum, and Audiocodes. Phone numbers can be ported from your existing carrier, so you don't lose your phone numbers. Moving to SIP trunking saves money compared to the local phone company, so it is advantageous to do from a standalone cost perspective. To complete the integration, the hosted PBX provider will assist you to configure a variety of software services. For example, using a software feature called Shared Call Appearance, your office extension can be made to ring concurrently in your office and your home phone. When a call comes in to the employee's phone number at the office, the office phone will ring as usual but also the home will ring. Shared Call Appearance can accommodate either extensions or Direct Inward Dial (DID) numbers. Employees simply dial the three digit extension to talk between home and office, or they can use a Push to Talk intercom function. You can also setup hunt groups (numbers that call multiple phones). Integrating your legacy PBX with hosted phones is now easy and inexpensive, and very effective. It is a great feeling to be able to wake up in the morning, walk into your home office and start work without anyone knowing that you did not make that long commute.
Stephen McCarthy is President of GlobalPhone Corp. a hosted pbx and SIP trunk phone company. http://www.gphone.com Note: You are free to reprint this article as long as the text links remain intact. Article Views: 27 Related Articles Terms And Information Related To The Short Sale Process In Las Vegas All the terms and acronyms for Las Vegas Short Sales and Foreclosures can be a little overwhelming...here is a list of the most frequently used. Six Tips For Making Your Office Removals Project Smooth And Successful Everyone knows that moving is never easy. So to promise that the following tips will make your office removals project easy is just not realistic. However, if you follow the steps presented herein, you will find that the massive burden of physical exertion and memory is navigable as long as you: Turn Success In Your Favor With Business Networking Are you looking for new ways of getting ahead in your business? If you feel you have hit a glass ceiling, and there is nowhere else to go for success and notoriety, then you need to return to the basics with business networking, Liverpool. It's the only way that you are going to grow your contacts list and wake up to new opportunities. Revealed- The Need For CHAS Accreditation CHAS stands for Contractors Health and Safety Scheme, and is an accrediting scheme that sets the standards of managing health and safety for industries. Although the CHAS assessment does not actually assess safety competence for types of works or activities, it does however concentrate on compliance issues that are necessary and vital for specific types of work. Stocking Store Shelves The Easy Way How you set up displays and stock store shelves is an important part of merchandising to your customers, but it's also important to do so safely. Learn how to safely set up a store with these simple tips. Leadership Coaching - How To Inspire Distrustful Employees Business executives face similar tough challenges as they sort out how to inspire distrustful employees. People are skeptical for lots of reasons. The first step is sorting out what is going on. Four Tips To Remember When Office Space Planning For Maximum Efficiency Office space planning: never has a subject been so overlooked or swept under the rug as this one. Even though it doesn't seem like it should be that important--after all, many jobs can be accomplished no matter what the aesthetics of their surroundings, right?--the layout of your office environment can influence productivity and be the difference between small and large profits. Nurture Your Future Leaders New young managers are not threatened by job security or big pay checks. They want to learn from their senior leaders, be successful with their teams, and earn the respect of the whole organization. Nurture them early to create well-balanced individuals who will serve as respectable leaders in your organization for a long time. Save Time And Money With Video Conference Calls Commuting to work for some can be a problem due to different reasons. First of all, there are time and cost issues to consider. Then there is the weather and traffic that may pose additional obstacles. Click To Call Makes Voip For Business More Efficient Click to call is a quick and convenient way to instantly open a communication session with another party simply by clicking on an image or link. See how the many applications of this feature can make your life easier. |
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